This Privacy Policy outlines how Dravanta Nexus Pvt. Ltd. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit dravantanexus.com or interact with our services.
Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Phone number
Company details
Shipping/Billing Address
Order & Transaction
Product preferences
Order history
Payment details (processed via secure third-party gateways)
Website Usage Data
IP address
Browser type
Device information
Pages visited
Cookies and tracking data
How We Use Your Information
- We use your information to:
- Process enquiries and orders
- Provide quotations and commercial communication
- Improve our website and services
- Send updates, confirmations, and transactional messages
- Ensure compliance with legal and export regulations
- Prevent fraud and unauthorized activities
We do not sell, rent, or trade your personal information to third parties.
Sharing of Information
- We may share information only with:
- Logistics and shipping partners
- Payment service providers
- Legal or regulatory authorities (when required by law)
- Service providers who assist in website or business operations
All third parties are required to protect your data and use it only for intended purposes.
Cookies & Tracking
- Our website may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Store user preferences
You may disable cookies in your browser settings; however, some features may not function properly.
Data Security
We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
Data Retention
- We retain personal data only as long as necessary for:
- Order fulfillment
- Legal and accounting requirements
- Business purposes
Payment Information
Payments are processed through secure third-party gateways. We do not store full payment details such as credit card numbers on our servers.
International Users
If you access our website from outside India, your data may be processed and stored in India or other jurisdictions as required for export operations.
Your Rights
You can request to:
- Access your personal data
- Update or correct information
- Request deletion (subject to legal requirements)
- Withdraw consent for marketing communication
To request any of the above, contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.
Contact Information
For any privacy-related queries, contact:
Dravanta Nexus Pvt. Ltd.
Address :Tilatand, Katras, Katras Bazar, Dhanbad, Dhanbad, Jharkhand, India, 828114.
Email: info@dravantanexus.com | support@dravantanexus.com | Payment@dravantanexus.com |Technical@dravantanexus.com
Phone: +91 72940 80955 | +91 7979099017